Charles and Lynn Schusterman Family Philanthropies and related entities (referred to herein as “Schusterman,” “we,” “our” or “us”) recognize the importance of protecting personal data we may collect from visitors, account holders and any other individual or entity (“Users,” “you,” or “your”) who visit our websites.
- Information We Collect
- How We Use Information We Collect
- Our Legal Basis for Collecting Personal Data
- Information We Share
- Your Failure to Provide Personal Data
- Our Retention of Your Personal Data
- Your Choices and Accessing, Updating or Deleting Your Personal Data
- European Users’ Rights With Respect to Personal Data
- Changing or Deleting Your Information
- Our Opt-in/Out-out Policy
- Third Party Links
- International Transfer
- How We Protect Personal Data
- Direct Marketing and “Do Not Track” Signals
- How to Contact Us
Irrespective of which country you live in, you authorize us to transfer, store and use your information in the United States and any other country where we operate. In some of these countries, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the country where you live. Learn more about our data transfer operations in the “International Transfer” section below. If you do not agree to the transfer, storage and use of your information in the United States and any other country where we operate, please do not use the Sites or Services.
Information We Collect
We collect information, including personal data, to provide better services to all our Users. We use the term “Personal Data” to refer to any information that identifies or can be used to identify you. Common examples of personal data include full name, home address, email address, date of birth, digital identity—such as a login name or handle—information about your device and certain metadata.
“Sensitive Personal Data” refers to a smaller subset of personal data that is considered more sensitive to the individual such as race and ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric information, physical or mental health information, medical insurance data, or sexual orientation.
As a general rule, Schusterman does not collect Sensitive Personal Data about you when you visit our website unless you choose to provide such information to us. Submitting Sensitive Personal Data through our website is voluntary. By doing so, you are giving Schusterman your permission to use the information for the stated purpose. However, not providing certain information may result in Schusterman’s inability to provide you with the service you desire.
If you choose to provide us with Sensitive Personal Data on a Schusterman Family Philanthropies website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.
We Collect Personal Data in the Following Ways
1. Information You Give to Us
You may choose to provide us with personal data about yourself, including your name, organization, phone number and email address, by completing forms on our website, such as when you request information about our Services. When using our Services, you may provide us with messages sent between those individuals you have authorized to use our services. In some instances, you may elect to provide us with location and address information. You may also provide us with Personal Data about yourself when you report a problem or have a question about our services.
The Sites offer interactive and social features that permit you to submit content and communicate with other Users. You may provide personal data to us when you post information in these interactive and social features. Please note that your postings in these areas of the Sites may be publicly accessible or accessible to other Users.
Please note that if you do not provide us with Personal Data, your ability to use certain aspects of our products and services may be limited.
2. Information We Obtain From Your Use of Our Services
We collect certain information automatically such as your operating system version, browser type, and internet service provider. We automatically collect and store this information in service logs when you use our Site. This includes details of how you used our Site, Internet Protocol address and cookies that uniquely identify your browser. We may also collect and process information about your actual location. The information we collect automatically is statistical data and may or may not include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties.
3. Information Provided by Your Workplace and School
Others engaging our services for your use, such as your employer or your school, provide us with personal data and your eligibility to use the Services that they purchase for use by their workers or students. The information provided by your employer or school may include your name and phone number.
4. Cookies and Similar Technologies
We and our partners use various technologies to collect and store information when you visit one of our services, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services from our partners such as advertising services. Our third-party advertising and analytics partners include Google, Facebook and Tableau.
The technologies we use for this automatic data collection may include:
Web Beacons. Pages of our services or our emails may contain small electronic files known as web beacons (also referred to as a “tracking pixel” or “clear GIF”) that permit us, for example, to count Users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Information We Collect
We use your personal data in ways that are compatible with the purposes for which it was collected or authorized by you, including for the following purposes:
- To inform you about services available from Schusterman
- To authorize access to our Sites and Services;
- To provide you with Services
- To offer and administer campaigns and other programs
- To administer content, promotion, survey or other Site features
- To communicate about and administer your participation in special programs, surveys, contests, online campaigns, online programs, sweepstakes, and other offers or promotions and to deliver pertinent emails
- To improve our customer service
- To respond to and support Users regarding their use of the Sites and Services
- To comply with all applicable legal requirements
- To analyze our historical program efficacy
We use the information we collect from our Sites to provide, maintain, and improve them; to develop new services; and to protect our Company and our Users.
We use information collected from cookies and other technologies to improve your User experience and the overall quality of our services. For example, by saving your language preferences, we may be able to have our services appear in the language you prefer. We may use your personal information to see which web pages you visit at our Site, which website you visited before coming to our Site, and where you go after you leave our Site. We can then develop statistics that help us understand how our visitors use our Site and how to improve it. We may also use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Our Legal Basis for Collecting Personal Data
Whenever we collect Personal Data from you, we may do so on the following legal bases:
- Your consent to such collection and use
- Out of necessity for the performance of an agreement between us and you such as your agreement to use our Services
- Our legitimate business interest, including but not limited to the following circumstances where collecting or using Personal Data is necessary for:
- Intraorganization transfers for client data for administrative purposes
- Product development and enhancement, where the processing enables Schusterman to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our Users; and to better understand how people interact with our Sites
- Communications and marketing, including processing data for direct marketing purposes, and subject to your opt-in for these purposes, and to determine the effectiveness of our promotional campaigns and advertising
- Fraud detection and prevention
- Enhancement of our cybersecurity, including improving the security of our network and information systems
- General business operations and diligence
Provided that, in each circumstance, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing and any safeguards that are or could be put in place. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.
Information We Share
We do not share personal information with companies, organizations and individuals outside of the Organization unless one of the following circumstances applies:
- With your consent. We will share personal data with companies, organizations or individuals outside of Schusterman when we have your consent to do so.
- Enterprise accounts. Your employer or school may offer you access to our Services. We will share personal data with your employer or school. Your employer or school can review and manage your use of such enterprise Services.
- Independent consultants contractually bound by our privacy rules
- Logistic partners who provide on-the-ground services for our program operations
- Evaluation consultants who help us understand the efficacy of our programs through survey analysis
- Our grantees to help further their mission
- For contractors, service providers and other third parties. It is our policy to only share Personal Data with contractors, service providers and other third parties who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. Under certain circumstances, you may avoid having us share your information with our business partners and vendors by not granting us permission to share your information. Not granting us permission to share your information with our business partners or vendors may limit your access to their services through the Sites. We do not share personal information with third parties for their own marketing purposes.
- For Legal Reasons. We will share Personal Data with companies, organizations or individuals outside of Schusterman if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process or enforceable governmental request
- Detect, prevent or otherwise address fraud, security or technical issues
- Protect against harm to the rights, property or safety of Schusterman, our Users or the public as required or permitted by law
- For Legal Demands. We attempt to notify Users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
- Business Transfers. If we establish a new related entity, are acquired by or merged with another organization, or if substantially all of our assets are transferred to another organization, Personal Data about our Users is often a transferred business asset. In the event that Schusterman itself or substantially all of our assets are acquired, Personal Data about our Users may be one of the transferred assets.
- Aggregate Site Use Information. We may share aggregate and anonymized/pseudonymized Personal Data to third parties to promote or describe use of the Sites or for research, marketing, advertising, or similar purposes.
Your Failure to Provide Personal Data
Your provision of Personal Data is required to use certain parts of our services and our programs. If you do not provide such Personal Data, you may not be able to access and use our Services and/or our programs or parts of our Services and/or our programs.
Our Retention of Your Personal Data
We may retain your Personal Data for a period of time consistent with the original purpose for collection. For example, we keep your Personal Data for no longer than reasonably necessary for your use of our programs and Services and for a reasonable period of time afterward. We also may retain your Personal Data during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, prevent fraud and enforce our agreements.
Your Choices and Accessing, Updating or Deleting Your Personal Data
Whenever you use our services, we aim to provide you with choices about how we use your personal data. We also aim to provide you with access to your Personal Data. If that information is wrong, we strive to give you ways to update it quickly or delete it—unless we have to keep that information for legitimate business or legal purposes. Subject to applicable law, you may obtain a copy of personal information we maintain about you, or you may update or correct inaccuracies in that information through your Schusterman account at www.schusterman.org or by contacting us at [email protected]. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. In addition, if you believe that the personal information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section below.
European Users’ Rights With Respect to Personal Data
Some data protection laws, including the European Union’s General Data Protection Regulation ("GDPR"), provide you with certain rights in connection with Personal Data you have shared with us. If you are resident in the European Economic Area, you may have the following rights:
- The right of access. You have the right to request a copy of your Personal Data that we hold about you.
- The right of correction. You have the right to request correction or changes of your Personal Data if it is found to be inaccurate or outdated.
- The right to be forgotten. You have the right to request us, at any time, to delete your Personal Data from our servers and erase your Personal Data when it is no longer necessary for us to retain such data. Note, however, that deletion of your Personal Data will likely affect your ability to use our services.
- The right to object (opt out). You have the right to opt out of certain uses of your Personal Data, such as direct marketing, at any time.
- The right to data portability. You have the right to a “portable” copy of your Personal Data that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your Personal Data stored on our server/IT environment to another service provider’s servers/IT environment.
- The right to refuse to be subjected to automated decision making, including profiling. You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
- The right to lodge a complaint with a supervisory authority.
You can learn more about how to make these requests GDPR Subject Access Requests website https://gdpr.report/news/2017/11/20/gdpr-subject-access-requests/. You may also contact us using the contact information below, and we will consider your request in accordance with applicable laws. Schusterman is committed to the spirit of the GDPR. Accordingly, regardless of where you live, we will consider your request for the above actions in accordance with applicable laws.
Changing or Deleting Your Information
You may update or correct information about yourself by emailing us at [email protected]. If you completely delete all such information, your account may become deactivated. We may retain an archived copy of your records as required by law, to comply with our legal obligations, to resolve disputes, to enforce our agreements, or for other legitimate business purposes.
We may contact you to request that you update your Personal Data regularly to ensure its integrity for the purposes of ongoing data management.
Our Opt-In/Opt-Out Policy
We currently provide the following opt-out opportunities:
- At any time, you can follow a link provided in offers, newsletters or other email messages (except for e-commerce confirmation or service notice emails) received from us to unsubscribe from the service.
The Sites may contain links to webpages operated by parties other than Schusterman. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the User to take precautions to ensure that whatever links the User selects or software the User downloads (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which the User will be subject to upon linking to the third party's website. Schusterman strongly recommends that each User review the third party's terms and policies.
If we transfer your Personal Data out of your jurisdiction, we will implement suitable safeguards and rely on legally provided mechanisms to lawfully transfer data across borders to ensure that your Personal Data is protected. It is our policy to, where required by applicable laws, execute a Data Privacy & Data Security Addendum with all third parties with whom we may share Personal Data.
How We Protect Personal Data
Schusterman maintains administrative, technical and physical safeguards designed to protect the User's Personal Data and information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms. For example, we use commercially reasonable security measures such as encryption, firewalls, and transport layer security (TLS) or hypertext transfer protocol secure (HTTPS) to protect Personal Data.
If Schusterman collects account information for payment or credit, Schusterman will use the information only to complete the task for which the account information was offered.
The Site is not intended for use by children. We do not intentionally gather Personal Data about visitors who are under the age of 13. If a child has provided us with Personal Data, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 13, please contact us at [email protected]. If we learn that we have inadvertently collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
Direct Marketing and “Do Not Track” Signals
Schusterman does not track its Users over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons, and similar technologies to allow you to opt out of data collection through those technologies.
California residents are entitled to contact us to request information about whether we have disclosed personal information to third parties for the third parties’ direct marketing purposes. We do not disclose personal information to third parties for the third parties’ direct marketing purposes. California Users may request further information about our compliance with this law by emailing us at the address listed in the “How to Contact Us” section.
- February 13, 2014
- May 18, 2018
- July 27, 2022
How to Contact Us
Send email to [email protected].
Send mail to our address:
Charles and Lynn Schusterman Family Philanthropies
P.O. Box 51
Tulsa, Oklahoma 74101